Refund policy
Return & Refund Policy
At Letrice, each piece is thoughtfully handcrafted with care. We want you to love your purchase, and we gladly accept returns within 14 days of delivery.
Returns
To be eligible for a return, your item must be unused, unworn, and in its original condition. You must contact us within 14 days of receiving your order.
Return Shipping
Customers are responsible for return shipping costs unless the item arrived damaged or the wrong item was sent.
Refunds
Once we receive and inspect your returned item, we will notify you whether your refund has been approved. If approved, your refund will be issued to your original payment method.
Damaged or Incorrect Items
If your order arrives damaged or you receive the wrong item, please contact us within 3 days of delivery and include photos of the item and packaging. We will work with you to make it right.
Final Sale Items
Custom, personalized, or specially commissioned items are final sale and cannot be returned.